Frequently Asked Questions (FAQs)

1. What is a pay day loan?
   A pay day loan provides you with emergency cash when you need it most. This is usually between paydays. A pay day loan is a short-term loan not intended for financial problems.
2. What are the requirements to apply and be approved for a Jet fast Loan?
   You will need to be currently employed, a valid fax number and e-mail address, a listed phone number, a checking account that is in good standing, and must be at least 18 years of age. The Jet fast definition of an account in good standing is an account that has minimal NSF/Returned checks; has direct deposit of payroll into account; and an account opened and active a minimum of 3 months. Jet fast may require additional information before we approve or deny an application.
3. How long does it take to get a loan approved?
   Most of the time you will be notified within 90 minutes or less. Some cases we may require additional information faxed to us, in that case you will be notified no later than the next business day.
4. What hours is the service available?
   You may apply at any time, however, applications are approved Monday through Thursday 9:00am to 4:00pm, Fridays 9:00am to 4:30pm and Saturdays 9:00-1:00pm. The funds will be electronically credited into your account Monday through Friday when your bank is open with the exception of a holiday, including federal holidays.
5. How much can I borrow?
   Jet fast loans range from $100 to $1000. The maximum loan amount is usually one weeks pay based on the information received. All information received will be reviewed before determining the max that can be given.
6. How soon will I receive the funds?
   Our application verification is completed until 12 Noon EST. Once the final verification has been completed we will electronically transfer the funds to your bank that day as long as it is a bank business day, if it is not a banking business day it will be done the next banking business day. The funds should arrive at your bank the next business day. If you have any questions, you may contact your ACH department at your bank to verify the funds have been received.
7. What are the fees for your services?
   

   Loan	Fee	Payback
   $100.00	$20.00	$120.00
   $200.00	$40.00	$240.00
   $300.00	$60.00	$360.00
   $400.00	$80.00	$480.00
   $500.00	$100.00	$600.00
   $600.00	$120.00	$720.00
   $700.00	$140.00	$840.00
   $800.00	$160.00	$960.00
   $900.00	$180.00	$1080.00
   $1000.00	$200.00	$1200.00

   All returned items will be charged $25.00 dollars.

   *Finance charges are calculated on the basis of $20.00 per $100.00 borrowed for each 14 day period. APR for Jet fast Loans is 521.43%. Finance charges are pro-rated for the number of days the loan is outstanding. The loan term coincides with your next pay date.
8. What about when my loan is due?
   By 12 noon on the day before your loan is due, we must receive a phone call or an email with the choice from below that you would like us to do. Please select from the following payment options:
   • Pay the loan off in full.
   • Pay the interest only: Rollover (up to 4 rollovers, 5th due date payoff is required)
   • Pay the interest and part principal (up to 4th rollover)
   • Do nothing and your loan will automatically rollover unless it is due for payoff and payoff amount will be debited.
   *If you do not choose a payment option by 12:00 pm EST the day before it is due, your loan will automatically rollover, or if due for payoff, payoff amount will be electronically debited from your account.
9. After paying off a loan, when can I apply for a new loan?
   You may reapply for a new loan 5 business days after your payoff date. If you provide proof by fax or email to us from your bank that the funds have cleared and will not be returned you may reapply once it has been received.
10. What if I do not have good credit?
    The approval process is not based on your credit report.
11. Can more than one person apply using the same account information?
    Yes we will allow up to two people use the same checking account provided they are both authorized account holders.
12. How do you get the loan?
    First you must complete our online application, and submit it. You will then receive an e-mail or phone call with the status of your loan. Once you are approved you must sign and agree to our terms for the loan. Then the funds will be electronically deposited into your account the next business day (if the transaction was completed by 12:00 noon EST).
13. Which holidays may affect the process of my loan?
    All Federal Banks and their branches observe the following holidays each year:
    • New Years Day
    • Martin Luther King, JR. Day
    • President's Day
    • Memorial Day
    • Independence Day
    • Labor Day
    • Columbus Day
    • Veteran's Day
    • Thanksgiving Day
    • Christmas Day
    We complete application verification at 12 noon EST. If approved, your money will be electronically transferred to your bank that day (if it is a business day Monday-Friday and not a holiday). The funds should arrive at your bank the following day.